Service
Service, maintenance & spare parts
We continue to support your ZEALUX heat pump after installation – together with ZEALUX and our installer partners.
Service & troubleshooting
Point of contact for end customers and installer partners for questions and faults concerning ZEALUX heat pumps. Remote diagnostics via app/Wi-Fi where available. Coordination with ZEALUX and the installing contractor.
Maintenance
Annual maintenance by authorised installer partners – a prerequisite for the warranty extension: 3-year warranty, extendable to up to 7 years with registration, installation by an authorised installer and annual maintenance. ZEALUX warranty terms apply.
Spare parts
We source original spare parts via ZEALUX and coordinate delivery and fitting with the installer partner.